Protecting your private information is our priority. We are providing this information on our privacy policy so you can understand how we use the information we gather to conduct transactions online and by postal mail.

This Statement of Privacy applies to https://www.ffhl.org/ and Franciscan Foundation for the Holy Land (FFHL) properties and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to FFHL include https://www.ffhl.org/, email and mail communications. The FFHL website is a non-profit informational and promotional site. By using the FFHL website, you consent to the data practices described in this statement.

Collection of your Personal Information In order to better provide you with products and services offered on our Site, FFHL may collect personally identifiable information, such as your:

  • First and Last Name
  • E-mail Address
  • Phone Number

If you donate to FFHL’s mission or make a pilgrimage payment, we collect billing and credit card information. This information is used to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for e-communications; (b) requesting more information about a service; (c) downloading informational content; (d) sending us an email message; (e) submitting your credit card or other payment information when making a donation or paying for a pilgrimage on our Site. We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information FFHL collects and uses your personal information to operate its website(s) and deliver the services you have requested.

FFHL may also use your personally identifiable information to inform you of other products or services available from FFHL and its affiliates.

Sharing Information with Third Parties FFHL does not sell, rent or lease your information to third parties.

FFHL may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to FFHL, and they are required to maintain the confidentiality of your information.

FFHL may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on FFHL or the site; (b) protect and defend the rights or property of FFHL; and/or (c) act under exigent circumstances to protect the personal safety of users of FFHL, or the public.

Tracking User Behavior FFHL may keep track of the websites and pages our users visit within FFHL, in order to determine what FFHL services are the most popular. This data is used to deliver customized content and advertising within FFHL to consumers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information Information about your computer hardware and software may be automatically collected by FFHL. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the FFHL website.

Links This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Children Under Thirteen FFHL does not knowingly collect personally identifiable information from children under the age of thirteen.

E-mail Communications From time to time, FFHL may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications via email from FFHL you may opt out of such communications by clicking on the UNSUBSCRIBE button.

External Data Storage Sites We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement FFHL reserves the right to change this Privacy Policy from time to time. FFHL may amend this privacy policy at any time. If FFHL makes a material change to the way in which information is collected, used and/or shared, FFHL will post a notice on the website. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information FFHL welcomes your questions or comments regarding this Statement of Privacy. If you believe that FFHL has not adhered to this Statement, please contact FFHL at:

Franciscan Foundation for the Holy Land

P.O. Box 29086 Washington, D.C. 20017-9086

855-500-3345

[email protected]

Effective as of August 1, 2019